IT Specialist

IT Specialist position coming soon!

Minimum Qualifications

• Bachelor’s degree from an accredited college/university or a minimum of 2 years experience resolving client issues for installing, diagnosing, repairing, maintaining and upgrading hardware, related equipment and software while ensuring optimal work station performance.

Preferred Qualifications

• Working technical knowledge of current network protocols, operating systems, and standards.
• Able to read and understand technical manuals, standard operating procedures, and OEM guides.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Knows fundamental concepts, practices and procedures of particular field of specialization.
• Experience in conducting research into PC issues and products as required.
• Experience in operating tools, components, and peripheral accessories
• Excellent verbal and written communication/language skills required to include the ability to provide written and verbal instructions, and compile and present information clearly.
• Analytical and reasoning ability for solving problems and good judgment for complex decision-making.
• Capable of planning and organizing work and processes; ability to self-direct multiple projects and meet deadlines.
• Ability to cooperate and have the interpersonal skills to work effectively as a team member.
• Motivation to provide excellent internal and external customer service
• Ability to present ideas in user-friendly language.